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4.0
Average Review
GoSmartHR
All-in-one HR and SmartPay payroll platform, automating hiring, onboarding, pay, performance and reporting.
- Trusted HR & payroll since 1994
- SmartPay handles complex payroll
- Software or fully outsourced payroll
- Multi-company, multi-location support
- Good user sentiment (80% recommend)
Why choose GoSmartHR?
GoSmartHR is a professional HR management system that combines people data, processes and payroll in one platform. With SmartPay payroll built in, it handles multi-company, multi-country and multi-currency payroll needs, while the HR layer manages hiring, onboarding, leave, performance, training and more. It’s designed for organisations that want HR, payroll and reporting aligned rather than scattered across spreadsheets and point tools
The platform has been trusted since 1994, and can be used either as pure software or as part of an outsourced payroll service, where an experienced team runs your monthly payroll but you still get access to the system for queries and reports. That gives growing businesses flexibility: you can outsource now and bring more in-house later, without changing systems.
Choose GoSmartHR if you want to:
- Run HR and payroll from a single system
- Support multi-company or multi-country structures
- Optionally outsource payroll processing to a specialist team
- Use a platform with a long track record and solid user sentiment
70%
GoSmartHR capabilities
01. Core HR & employee records
- Store personal data, contracts, roles and history for employees across multiple companies and locations in one HR system.
02. SmartPay payroll management
- Use SmartPay as a flexible web-based payroll system to handle multi-company, multi-country and multi-currency payroll with the right tax and labour rules.
03. Outsourced payroll services
- Let a specialist team run monthly payroll, EFT payments, payslip distribution, reporting and statutory updates, while you keep access for reports.
04. Leave & time management
- Track leave balances and approvals, and link attendance/time to payroll and reporting.
05. Employee self-service
- Provide staff with secure logins to see payslips, leave, and HR data instead of relying on manual requests.
06. Onboarding & workflow automation
- Automate hiring, onboarding and other HR workflows to reduce manual admin and keep processes consistent.
07. Performance & talent management
- Track goals, performance reviews and skills, helping managers support development and identify gaps.
08. Multi-company & multi-location
- Manage multiple entities and locations in one database, with configurable rules per company.
09. Reporting & analytics
- Generate HR and payroll reports (headcount, costs, leave, compliance) and export to support planning and audits.
10. Security, backups & continuity
- Benefit from cloud hosting, access controls, backups and disaster-recovery processes that protect HR and payroll data.
- Pros
- HR + payroll on one platform
- Outsourced or in-house payroll
- Good support for multi-company
- Long track record since 1994
- Cons
- UI less “modern app” style
- May feel heavy for micro-SMEs
- Pricing suits serious operations
- Documentation can feel dense
- Global focus, SA config needed
We provide general advice only. Always compare features, pricing and terms before making a final decision.
Our Review
4.0/5
Overal Rating
Customer Support
80%
Easy to use
80%
Easy to set up
78%
Easy to deploy
82%
Companies that want HR and payroll in one system, especially if they run several entities or operate across multiple locations/countries.
Yes. With SmartPay, GoSmartHR can handle payroll rules and HR processes for local businesses, and it’s flexible enough to support African and international setups too.
No. You can use outsourced payroll services where a specialised team processes payroll monthly, while you retain online access to data and reports.
SimplePay plus an HR tool is often simpler for pure SA SMEs. GoSmartHR makes more sense when you want one platform for HR + multi-company payroll, or when you’re leaning towards an outsourced model.
If you’re a micro-business with a few employees and simple needs, or you only want a light SA-only payroll, a tool like SimplePay or Sage Payroll is likely easier and cheaper.
GoSmartHR
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- HR & payroll in one system
- Multi-company & multi-country
- Employee self-service portal
- Performance & leave tracking
- Outsourced payroll option
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